image of a checklist

Credit Unions – Keeping Your Overdraft Program Compliant

A webinar brought to you by CUNA Strategic Services and JMFA.

The NCUA named overdraft/courtesy pay programs a supervisory priority—is your credit union prepared? 

Evaluating your credit union’s overdraft program and strategy is vital. But how do you get there with confidence? Tune in to get the latest updates and insights on the topics making news headlines and learn more about responsible and compliant ways to provide a valuable service that addresses your members’ needs.

Cheryl Lawson
| EVP of Compliance Review for JMFA

Key areas of discussion:
• The latest regulatory guidance, best practices, and expectations
• Regulatory exam feedback
• Communication tips to minimize compliance issues
• Your questions and more

TNCUL Overdraft Services Town Hall Webinar

Overdraft Services Town Hall Webinar | Tennessee Credit Unions


RECORDED 4/26/2023

Evaluating your overdraft program and strategy is vital. But how do you get there with confidence? Listen to this interactive Town Hall discussion on overdraft services with Cheryl Lawson, EVP of Compliance Review for JMFA, where she addresses many of the top-of-mind questions for Louisiana Banks.

Major topics to include:

  • Regulatory changes, requirements, and best practices
  • Assessing fees on authorized positive/settle negative transactions
  • Mitigating risks on re-presented items
  • Ways to reduce consumer costs
  • Tips for delivering a responsible overdraft service


Cheryl Lawson serves as JMFA’s principal compliance liaison for regulatory requirements of overdraft services, including consumer protection issues and strategies that enhance safety and soundness. She offers over 30 years of experience in information technology and financial operations and consulting, including communications, training, and project management. Cheryl proactively studies industry trends and regulatory complexities to help JMFA clients fulfill all compliance requirements and consumer expectations for their overdraft solution.