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Does your overdraft strategy need a reboot?

RECORDED WEDNESDAY, OCTOBER 20, 2021 | 2 PM CT

Listen to the audio of the live webinar, “Does your overdraft strategy need a reboot?” In this Q&A discussion, Barb Lowman, CUNA Strategic Services President, addresses some of the top issues and challenges related to overdraft (courtesy pay) programs.

Learn about current legislative efforts and trends in overdraft strategies, including excessive fees and disclosure issues. You’ll also gain insight into how a socially responsible overdraft privilege service delivers value and financial stability based on direct feedback from credit unions.

Featured panelists:
Stephanie Covington | President and CEO for Government Printing Office FCU (Washington, DC)
Michelle Dwyer | President and CEO for Franklin First FCU (Greenfield, MA)
John Cohron | Chief Executive Officer for JMFA
Cheryl Lawson | Executive Vice President-Compliance Review for JMFA

Key areas of discussion:
• What to make of the renewed legislative activity and criticism
• How to responsibly address consumer needs
• Challenges and misconceptions to overcome
• The consequences of not offering an overdraft service or doing away with it
• Ways reduce regulatory risk and fulfill expectations from regulators, examiners, and consumers

Five Steps to Avoid Overdraft Litigation

About the Recorded Webinar:

Law firms are targeting community banks and credit unions for their overdraft practices. While regulatory changes have been few in recent years, litigation is increasingly putting pressure on banking practices. Learn what the industry is continuing to see in terms of litigation and the impact on your financial institution.

Key Learning Objectives:

• Ways to reduce consumer complaints
• How your disclosures can protect you from class-action lawsuits
• The fundamental basis for most overdraft litigation

Find out how you can steer your overdraft program away from the “traps” that are being set for class action litigation.