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JAMES DARDEN II

Vice President of Operations & Client Services

After joining JMFA in 2014 as an engagement consultant, Jai quickly began taking on more responsibilities and leadership duties, eventually landing in his current role. As VP of Operations and Client Services, Jai leads and supports the JMFA team of field consultants, client managers, relationship managers and senior relationship managers, optimizing delivery and ensuring the performance of JMFA’s growing client portfolio. He has also been a trainer with the JMFA Academy since its inception.

Jai has a long history of providing outstanding management, building meaningful relationships and ensuring profitability to Fortune 500 retail companies, as well as with JPMorgan Chase, where he twice received the prestigious JP Morgan National Top Manager Award. He brings this deep expertise to his role at JMFA and has a profound commitment to delivering on the JMFA promise.

Jai holds a Bachelor of Business Administration in Management Information Systems, a Master of Business Administration, and several certifications, and has also authored several books.

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