Algorithm-based overdraft protection lacks disclosure and transparency
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Learn why matrix-based overdraft programs are risky business for financial institutions and their account holders — and why full disclosure, transparency, and fixed limits comply ...
How does your overdraft strategy impact account holders?
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Five ways to quiet the critics and increase service value By Mark Roe, Executive Vice President of National Sales Lately, there has been much criticism ...
HOW TO MAINTAIN A WORRY-FREE OVERDRAFT STRATEGY
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As the overall economy is making strides, many Americans continue to experience financial difficulties as they did before the COVID-19 pandemic. Amid concerns over the ...
DO YOU HAVE SOLUTIONS TO ADDRESS THE URGE TO SPLURGE?
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CONSUMERS NEED ADVICE AND SERVICES THEY CAN TRUST WHEN THEY OVERSPEND OR FACE UNEXPECTED EXPENSES After more than a year of limitations on travel, cancellation ...
A Spring-cleaning Checklist for Your Overdraft Program
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Spring is here, and with the coronavirus pandemic in full force, this season will present many serious challenges that we never could have expected. In ...
How Are You Managing Your Account Holders’ Overdraft Experience?
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Effective program management goes well beyond the limit to ensure successful outcomes Consumers expect the products and services they receive from their financial institution to ...
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WEIGH YOUR OPTIONS CAREFULLY FOR OPTIMAL OUTCOMES
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THE CHOICE IS CLEAR WHEN IT COMES TO OVERDRAFT SERVICE RELIABILITY AND RESULTS By: Mark Roe, Executive Vice President-National Sales With the growing number of fintech companies ...
THREE WAYS TO IMPROVE YOUR ACCOUNT HOLDERS’ OVERDRAFT EXPERIENCE
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In both good times and bad times, consumers expect their financial institution to safeguard their best interests. This is especially true when they are faced ...
HOW DOES COMPLIANCE AFFECT CUSTOMER EXPERIENCE?
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ASK THE EXPERT SERIES Perhaps now more than ever, financial institutions must understand their account holders’ needs, deliver a seamless customer experience, and operate with ...