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How does your overdraft strategy impact account holders?

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Five ways to quiet the critics and increase service value By Mark Roe, Executive Vice President of National Sales Lately, there has been much criticism ...

STAFF SPOTLIGHT: MEET MELANIE SWIFT

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Staff Spotlight: Meet Melanie Swift After receiving a bachelor’s degree in Business Administration from the University of Arkansas at Pine Bluff Melanie pursued a career ...

It’s Time for Back to School

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Does your employee training and account holder education strategy make the grade? Everywhere you look this month there are signs of the annual Back-to-School ritual. ...

EXCEPTIONAL SERVICE IS IN HIGH DEMAND

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… BUT IT DOESN’T HAPPEN BY ACCIDENT By: Cher M. Floyd, Chief Operating Officer Consumer habits continue to evolve. Options for financial services have expanded well beyond ...

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