How does your overdraft strategy impact account holders?
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Five ways to quiet the critics and increase service value By Mark Roe, Executive Vice President of National Sales Lately, there has been much criticism ...
AVOID THE PERILS OF INADEQUATE, UNDOCUMENTED OVERDRAFT POLICIES AND PROCEDURES
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TARGETED REVIEW OF PROGRAM DISCLOSURES AND PROCEDURES PREVENTS COMPLIANCE AND LEGAL RISKS The Consumer Financial Protection Bureau (CFPB) has reversed course on its January 2020 policy ...
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KEEP YOUR REGULATORY GUARD UP
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REDUCE POTENTIAL OVERDRAFT COMPLIANCE AND LEGAL RISKS COVID-19 will continue to impact the way banks and credit unions conduct business—for months, if not years to ...
COVID-19 IMPACT & TRENDS UPDATE ON OVERDRAFT SERVICES
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OVERDRAFT SERVICES TRENDS UPDATE: THE IMPACT OF COVID-19 AND HOW TO PLAN FOR RECOVERY In an effort to gain a better understanding of the impact ...
SURVIVAL TIPS, PART 2: HOW TO LEVERAGE THE RIGHT TOOLS FOR COMPLIANCE PEACE OF MIND
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REGULATORY CERTAINTY AND PROPER MANAGEMENT STRENGTHEN OVERDRAFT PROGRAM SUCCESS As uncertainty continues around what “business as usual” will look like post pandemic, it’s more important ...
Does Your Overdraft Program Treat Account Holders Like People … or Data Points?
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Imagine you drive 15 miles to work every morning, to a job that demands you be on time, every time. You have two freeway options: ...
A Spring-cleaning Checklist for Your Overdraft Program
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Spring is here, and with the coronavirus pandemic in full force, this season will present many serious challenges that we never could have expected. In ...
Are You Prepared for Success in a New Decade?
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Consumer-focused and performance-driven overdraft strategies set the course for improved outcomes As the New Year begins, we’re headed into a new decade that promises opportunities ...
The Unspoken Holiday Problem (and How to Help Your Account Holders Address It)
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Somewhere along the way (perhaps, not-so-coincidentally, as we each made the transition from child to adult) the holiday season became one big ball of pressure—with ...