Why JMFA?

Embrace change for 2020 to experience greater outcomes

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3 steps to increasing outreach and improving performance A quick peek into what lies ahead for credit unions in 2020 reveals some formidable challenges, but ...

LITIGATORS CONTINUE TO TARGET OVERDRAFT FEES

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By Richard Miller, Executive Vice President Legal scrutiny against financial institutions relating to overdraft practices and disclosures is on the rise, according to industry sources. In some ...

GIVING THANKS BEGINS WITH EMPATHY

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The holiday season is a great time to stop and appreciate your account holders—the lifeblood of your financial institution. How do you show them your ...

DOES YOUR OVERDRAFT PROGRAM LEAVE YOU OPEN TO A LAWSUIT?

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What’s the difference between a service-oriented, fully disclosed overdraft program that is clearly and responsibly presented to account holders … and one that is used solely to ...

HAS THE CFPB’S MISSION CHANGED?

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NEW STRATEGIC PLAN NARROWS THE FOCUS OF CONSUMER PROTECTION AGENCY With the recent release of its five-year strategic plan, Consumer Financial Protection Bureau (CFPB) leadership has ...

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