Are You Prepared for Success in a New Decade?
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Consumer-focused and performance-driven overdraft strategies set the course for improved outcomes As the New Year begins, we’re headed into a new decade that promises opportunities ...
ENSURE YOUR OVERDRAFT SOLUTION CONTRIBUTES TO SERVICE IMPROVEMENTS AND FUTURE GROWTH
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ENSURE YOUR OVERDRAFT SOLUTION CONTRIBUTES TO SERVICE IMPROVEMENTS AND FUTURE GROWTH As the industry settles into a new normal—complete with unique operational challenges and service ...
No More Thankless Jobs
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I recently took part in the Independent Bankers Association of Texas' 41st Annual Convention in Galveston. Throughout the three-day event, I observed one speaker after ...
Branch Employees Play Essential Role in Keeping Your Overdraft Program Compliant
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Following the implementation of Regulation E opt-in requirements on charging overdraft fees for electronic transactions, consumer advocacy groups have monitored overdraft program marketing techniques used ...
PHYSICAL DISTANCING INCREASES THE NEED FOR ENGAGING COMMUNICATION
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3 WAYS YOU CAN INCREASE CONNECTIONS AND CONFIDENCE FOR EMPLOYEES AND ACCOUNT HOLDERS As we continue to navigate the “new normal” created by the coronavirus ...
How Do You Make Your 2020 Vision a Reality?
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With 2020 roaring full speed ahead, I wanted to open up a conversation topic that has been top of mind for our team lately. Like ...
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- 12 months
- 2020 vision
- Academy
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- Bank
- Bob Layendecker
- contingency-based fees
- Credit Union
- Crissandra Fry
- customer
- Data
- Donna Sumrall
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- fully disclosed overdraft program
- Jai Darden
- Jamone Moore
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