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Does Your Overdraft Program Check All The Boxes?

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From regulatory scrutiny and class-action lawsuits to media coverage and legislative efforts, overdraft programs have received much attention recently. Community banks and credit unions are ...

Do consumers really have a need for overdraft services?

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If you take a look at reality, the statistics are staggering. You have questions, JMFA has answers.

Make financial literacy a year-round commitment

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While extra attention has been given to promoting financial education during Financial Literacy Month, ongoing efforts to empower account holders with the confidence they need ...

Empower consumers with more knowledge to maintain financial stability

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Community banks and credit unions provide a much-needed lifeline to consumers when economic and market uncertainty impacts their financial stability. While April is designated Financial ...

Three Rs of a successful consumer-focused overdraft strategy

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Keeping up with changes in the overdraft service environment can be challenging without a consumer-focused strategy. But improving service quality, addressing account holders’ financial needs ...

Is your overdraft program free from bias?

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Learn more about why relying on analytics or algorithms to determine who gets a specific service like overdraft protection, goes against regulatory expectations and could ...

White Paper: Now Is The Time To Redefine Your Overdraft Strategy

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Sweeping market changes, higher consumer expectations and increased regulatory scrutiny underscore the need for a compliant, consumer-first overdraft solution. When an account holder experiences a ...

DIGITAL WALLET: A key component to the contemporary financial institution

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With the pandemic came the need for easier, cleaner and more convenient ways for consumers to pay, which rapidly brought digital transformation to banks and ...

How valuable is overdraft privilege to consumers?

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When your account holders have payments due or an emergency occurs before their next deposit, where do they turn? If they don’t have access to ...

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