From regulatory scrutiny and class-action lawsuits to media coverage and legislative efforts, overdraft programs have received much attention recently. Community banks and credit unions are ...

If you take a look at reality, the statistics are staggering. You have questions, JMFA has answers.

While extra attention has been given to promoting financial education during Financial Literacy Month, ongoing efforts to empower account holders with the confidence they need ...

Community banks and credit unions provide a much-needed lifeline to consumers when economic and market uncertainty impacts their financial stability. While April is designated Financial ...

Keeping up with changes in the overdraft service environment can be challenging without a consumer-focused strategy. But improving service quality, addressing account holders’ financial needs ...

Learn more about why relying on analytics or algorithms to determine who gets a specific service like overdraft protection, goes against regulatory expectations and could ...

Sweeping market changes, higher consumer expectations and increased regulatory scrutiny underscore the need for a compliant, consumer-first overdraft solution. When an account holder experiences a ...

With the pandemic came the need for easier, cleaner and more convenient ways for consumers to pay, which rapidly brought digital transformation to banks and ...

When your account holders have payments due or an emergency occurs before their next deposit, where do they turn? If they don’t have access to ...