TARGETED REVIEW OF PROGRAM DISCLOSURES AND PROCEDURES PREVENTS COMPLIANCE AND LEGAL RISKS The Consumer Financial Protection Bureau (CFPB) has reversed course on its January 2020 policy ...

COMPLIANCE CORNER I get by with a little help from my friends.”   Even The Beatles knew it takes a village to maintain compliance across ...

Five overdraft strategies that will make you their “most valuable provider” of financial services The financial services playing field is no longer level ground for ...

Are you in the mood for some New Year’s resolutions that are both achievable and require zero hours in the gym? Well, here’s a handful of ‘em ...

After more than 12 years helping banks and credit unions optimize their service contracts through expert negotiations with vendors, I have picked up a number ...

FIVE REASONS TO STAY COMPLIANCE SAVVY … AND HOW TO GET THERE By Cheryl Lawson, EVP Compliance Review As a requirement of the Regulatory Flexibility Act (RFA), the ...

ENSURE YOUR OVERDRAFT SOLUTION CONTRIBUTES TO SERVICE IMPROVEMENTS AND FUTURE GROWTH As the industry settles into a new normal—complete with unique operational challenges and service ...

Growing consumer interest in digital banking services—combined with the necessity to modify normal in-person operations during the past 12 months—has caused a major change in ...

FIVE WAYS TO TREAT YOUR ACCOUNT HOLDERS WITH FINANCIAL PEACE OF MIND After living through the financial upheavals and a general sense of uncertainty over ...