PERFORMANCE ENHANCEMENT CONSULTING SERVICE
Fine-tune your processes and procedures for increased efficiencies
If your organization is going through a merger or acquisition, facing increased competition, needs to lower net operating costs, experiencing a change in management, or simply wants to improve performance, look to JMFA for help. We believe the first step in streamlining your organization is to take an objective and comprehensive assessment of where you are today. Asking questions, evaluating procedures, and interviewing staff is necessary to develop a complete picture of what your organization stands for and delivers to customers every day. From there, best practices can be developed, and performance benchmarks put in place to gauge improvements over time.
A STEP-BY-STEP APPROACH
Our approach starts with a thorough review and analysis of your existing workflow structure, organizational hierarchy, technology utilization, income streams, and cost centers. We conduct capacity studies to determine the optimum number of employees needed per location in specific job functions. JMFA also assists with developing a plan to take advantage of any excess capacity.

ASSESSMENT & VALIDATION
Once we have assimilated the data available to us, we formulate recommendations to improve operational efficiencies by reengineering processes and streamlining procedures. We are often able to identify new approaches, and previous methods are abandoned for greater results. Before we present these findings to management, we gather comprehensive staff feedback and incorporate their ideas. This helps ensure a smooth and successful transition.
PRECISE IMPLEMENTATION FOR
OPTIMUM RESULTS
Unlike other consulting firms, JMFA delivers more than just a plan. We deliver results by overseeing specific implementation and tracking results. We are accountable to you and your financial institution for the recommended improvements and savings you will enjoy, as a result of choosing the experience and expertise of JMFA.
Our extensive portfolio covers your every need:
- Process Improvement and Technology Utilization
- Best Practices
- Change Management, Cultural Issues & Communications
- Revenue Enhancement
- Delivery Channel Assessments
- Contract Negotiations
- Strategic Planning
- Expense Controls & Disciplines
- Branch Profitability
- Corporate Governance
- Account Holder & Product Profitability
- Organizational Health
- Staffing Studies