We schedule routine inspections for our cars. We protect our homes against unforeseen events. We visit the doctor and dentist regularly for checkups. And we attend parent-teacher conferences every school year. We all engage in preventive and proactive measures in our personal lives to avoid expenses, worries and problems down the road—so why should you expect to do otherwise when it comes to your overdraft program?
Proactive support from a vendor means ongoing review and reporting from Day 1. For overdraft services, it’s critical you receive this type of preventive support in order to save your bank or credit union from compliance headaches, account holder confusion and stagnant (or lost) revenue.
The Important Questions to Ask
Is your overdraft partner proactively supporting you, or simply reacting to issues? Ask yourself:
If you answered, “No,” to any of the above questions, the root cause may be the lack of a fully disclosed, fully compliant overdraft program—the heart of which is ongoing monitoring and preventive maintenance.
The Essential Benefits of Proactive Service
A proactive overdraft partner isn’t just nice to have—it should be the norm. The benefits you’ll reap from ongoing monitoring and maintenance of your overdraft program are abundant and include:
In short, your overdraft partner must provide you, their client, with an exceptional experience before, during and especially after implementation, so that you may do the same for your account holders—while simultaneously growing your bank or credit union.
Learn how JMFA NEXT GENERATION OVERDRAFT PRIVILEGE® has helped other banks and credit unions like yours grow with custom overdraft protection programs that feature proactive, ongoing monitoring and support. Then, get a free analysis of your own overdraft program’s potential. If you’re not getting the service mentioned above, it’s time to consider a new overdraft partner.
ABOUT JOHN M. FLOYD & ASSOCIATES (JMFA)
JMFA is one of the most trusted names in the industry. Whether it’s recovering lost revenue, uncovering new savings with vendor contract negotiations, creating more value, serving account holders better or delivering a 100% compliant overdraft service—JMFA can help you deliver measurable results with proven solutions. To learn more, please contact your local representative or call us at (800) 809-2307.