From regulatory scrutiny and class-action lawsuits to media coverage and legislative efforts, overdraft programs have received much attention recently. Community banks and credit unions are questioning their overdraft practices. But the real question is simply, “Is your overdraft program a pro-consumer, 100% compliant service that adds value for your account holders?”

As new issues emerge (like re-presentment and APSN disclosures and fees), it’s important to stay on top of regulatory guidance and industry best practices. In this e-book, you’ll learn about:
• Current hot topics in the overdraft realm
• Key risk areas
• Best practices to put into place
• Building consumer relationships through your pro-consumer overdraft program