FOR JMFA OVERDRAFT PRIVILEGE® CLIENTS
Exclusively for JMFA OVERDRAFT PRIVILEGE® clients, this workshop complements our full-length training and is designed to reinforce essential principles to improve communication and help overcome challenges when it comes to explaining the program to account holders.
Key discussion items include:
- The difference between Standard Coverage and Extended Coverage
- How to effectively communicate Overdraft Privilege using specific, compliant and non- lending words and phrases
- Six simple key discussion points when explaining Overdraft Privilege and Regulation E
- What key phrases are best to use for starting a conversation about Extended Coverage
- How to overcome the challenge of answering difficult questions
- Ways to handle objections positively
*All programs are scheduled at Central Time (CT)
JULY WEBINAR DATES
Tuesday, 7/26 9:00 am – 10:00 am CT
Overdraft Privilege Communication Workshop for Credit Unions
Register
Tuesday, 7/26 11:00 am – 12:00 pm CT
Overdraft Privilege Communication Workshop for Banks
Register
Tuesday, 7/26 1:00 pm – 2:00 pm CT
Overdraft Privilege Communication Workshop for Credit Unions
Register
Tuesday, 7/26 3:00 pm – 4:00 pm CT
Overdraft Privilege Communication Workshop for Banks
Register
SEPTEMBER WEBINAR DATES
Thursday, 9/22 9:00 am – 10:00 am CT
Overdraft Privilege Communication Workshop for Banks
Register
Thursday, 9/22 11:00 am – 12:00 pm CT
Overdraft Privilege Communication Workshop for Credit Unions
Register
Thursday, 9/22 1:00 pm – 2:00 pm CT
Overdraft Privilege Communication Workshop for Banks
Register
Thursday, 9/22 3:00 pm – 4:00 pm CT
Overdraft Privilege Communication Workshop for Credit Unions
Register
NOVEMBER WEBINAR DATES
Tuesday, 11/22 9:00 am – 10:00 am CT
Overdraft Privilege Communication Workshop for Credit Unions
Register
Tuesday, 11/22 11:00 am – 12:00 pm CT
Overdraft Privilege Communication Workshop for Banks
Register
Tuesday, 11/22 1:00 pm – 2:00 pm CT
Overdraft Privilege Communication Workshop for Credit Unions
Register
Tuesday, 11/22 3:00 pm – 4:00 pm CT
Overdraft Privilege Communication Workshop for Banks
Register