FOR JMFA OVERDRAFT PRIVILEGE^® CLIENTS

Exclusively for JMFA OVERDRAFT PRIVILEGE^® clients, this webinar is designed to help ensure your account holders have all the information needed to decide whether Extended Overdraft Privilege is right for them.

Key discussion items include:

• What is Regulation E and how it pertains to Overdraft Privilege
• Defining Extended Coverage and what it means to account holders
• Compliance issues related to discussing Extended Coverage with account holders
• Helping account holders understand their overdraft protection options
• Approaching account holders about Extended Coverage and overcoming objections
• Explaining the impact of not accepting Extended Coverage

Who should attend? overdraft program administrators or managers, tellers, account service representatives, contact center specialists, branch managers, training staff, and front-line team members

*All programs are scheduled at Central Time (CT)