FOR JMFA OVERDRAFT PRIVILEGE® CLIENTS
Exclusively for JMFA OVERDRAFT PRIVILEGE® clients, this webinar is designed to help ensure your account holders have all the information needed to decide whether Extended Overdraft Privilege is right for them.
Key discussion items include:
- What is Regulation E and how it pertains to Overdraft Privilege
- Defining Extended Coverage and what it means to account holders
- Compliance issues related to discussing Extended Coverage with account holders
- Helping account holders understand their overdraft protection options
- Approaching account holders about Extended Coverage and overcoming objections
- Explaining the impact of not accepting Extended Coverage
Who should attend? overdraft program administrators or managers, tellers, account service representatives, contact center specialists, branch managers, training staff, and front-line team members
*All programs are scheduled at Central Time (CT)