Categories
The Impact of Delaying an Overdraft Evaluation
Does a to-do list that never stops growing and a shortage of resources make it difficult to give your overdraft solution the proper attention? With ...
Better Knowledge Creates Better Advocates
Ongoing board member and staff education regarding what differentiates a fully compliant overdraft service from non-disclosed strategies that can harm consumers is essential to increasing ...
Senate Banking Subcommittee Weighs in on Overdraft Fees
Overcome program criticism by reviewing fees and procedures from a consumer point of view By CHERYL LAWSON, JMFA EVP of Compliance Review Following the House ...
Make financial literacy a year-round commitment
While extra attention has been given to promoting financial education during Financial Literacy Month, ongoing efforts to empower account holders with the confidence they need ...
Empower consumers with more knowledge to maintain financial stability
Community banks and credit unions provide a much-needed lifeline to consumers when economic and market uncertainty impacts their financial stability. While April is designated Financial ...
House Considers Overdraft Program Fee Reform
Industry testimony urges caution against further regulation By CHERYL LAWSON, JMFA EVP of Compliance Review On Thursday, March 31, the U.S. House of Representatives Financial ...
Three Rs of a successful consumer-focused overdraft strategy
Keeping up with changes in the overdraft service environment can be challenging without a consumer-focused strategy. But improving service quality, addressing account holders’ financial needs ...
Is your overdraft program free from bias?
Learn more about why relying on analytics or algorithms to determine who gets a specific service like overdraft protection, goes against regulatory expectations and could ...
What’s the Real Motivation Behind Sweeping Changes to Overdraft Services?
Best practices and consumer needs should guide decisions on overdraft program fees. Learn more about how community banks and credit unions are adjusting their overdraft ...