Case Studies


We’re happy to share examples of how we’ve helped our clients be successful in achieving their goals. You may find their situations similar to what you encounter on the job each day. Search through our featured case studies and chose the type of financial institution you’re interested in learning more about. After reviewing these case studies, let us know if you have any questions or wish to learn more. We’re standing by, ready to help your institution experience similar results.

Banking & Credit Union Case Studies

Type of Project
Heartland Tri-State Bank – Vendor Contract Negotiations

State: KS

Negotiating vendor contracts is time-consuming for bank personnel, but trying to do it while simultaneously acquiring two other banks? Heartland Tri-State Bank’s CEO knew it wasn’t feasible to do both successfully, so he turned to JMFA Contract Optimizer to take the vendor negotiations off his plate while he focused on the important details of the acquisitions. The results: six-figure annual savings and a lot less stress.

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Eagle One Federal Credit Union – Overdraft Program Consulting

State: DE PA

It’s one thing to deliver immediate results. But consistently exceeding expectations, year after year, is quite another task. When Eagle One Federal Credit Union chose to implement JMFA’s overdraft program, they were impressed by the initial results. Fast-forward to years later, and the consistency the program brings in all areas continues to benefit the credit union.

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The First State Bank of Columbus – Overdraft Program Consulting

State: TX

When First State Bank of Columbus implemented JMFA OVERDRAFT PRIVILEGE®, it was looking for a compliant product that would help to grow its customer base in a competitive marketplace by providing superior service. Ten years later, the bank continues to see the benefits of engaging with JMFA, due to its steadfast focus on best practices, and its commitment to quality employee training, on-going customer communications support and program management guidance. Learn more about how JMFA is helping the bank to protect and grow its revenue.

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South Texas FCU – Vendor Contract Negotiations

State: TX

Even from the beginnings of only 34 members in 1952, South Texas Federal CU has always focused on their motto of “Exceeding Everyone’s Expectations” even during the pandemic. Thanks to JMFA’s contract renegotiation services, CEO Paz was not only able to continue the service with his current vendor, they saved expenses, hours, and many headaches, a win-win situation.

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The Local Credit Union – Overdraft Program Consulting

State: MI

Where does your bank or credit union stand when it comes to addressing the financial services needs of your account holders? Are there items on your strategic wish list – such as updating technology or offering more service options – that could increase your outreach, but are too costly to undertake because of budgetary constraints? Discover how a proven strategy for boosting non-interest income enabled The Local Credit Union to provide new services to members and stay competitive in its market. It can work for your institution, too.

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