Podcasts

In this podcast, learn how JMFA is enhancing services to help you maintain compliance for your overdraft program.  Learn all about our new turnkey compliance mailing services and the importance of a tailored account holder communication plan.

How much of an impact would a professionally managed overdraft program have on your credit union? Hear why the credit union stopped managing their program in-house and turned to JMFA for their expertise and guidance. Plus, learn how a well-executed overdraft program not only provides a valuable service to members but also increases non-interest income to make life a whole lot easier for your team—all with a 100% compliance guarantee. 

Further complicating the challenges community banks and credit unions are experiencing during the pandemic, NSF/overdraft related class-action lawsuits continue to rise as attorneys allege improper assessment of fees to consumers. Learn what you can do to mitigate your risks as well as how JMFA is able to offer support.

In this episode, JMFA CEO, John Cohron, shares new data-driven analytical insights based on performance outcomes over the last six months. From monthly client trending data to industry data, you’ll hear his advice for addressing program updates, compliance considerations and more.

In this podcast, learn how JMFA is leveraging technology to provide greater value with the cloud-based Privilege Manager CRM® software.  It enables greater collaboration, more proactive and thorough analytics, and robust reporting to benefit users in getting the most from their JMFA NEXT GENERATION OVERDRAFT PRIVILEGE® program.

As the impact of coronavirus pandemic continues to affect the financial climate and economic slowdown, credit unions are looking for ways to achieve their goals. This podcast episode explores a few different approaches for improving earnings—which is essential as you look ahead and develop your 2021 strategic plan.

How can we still connect with our consumers without face-to-face interaction? In this episode, you’ll discover what financial institutions are experiencing when serving their consumers, new ways of conducting business and how there is hope as we learn from the changes.

Studies show training improves productivity, employee satisfaction, and motivation—all of which boosts staff retention. Training can be one of your best tools for enhancing growth and supporting measurable results. At this time, as we all deal with changes in the workplace environment, leveraging new training opportunities is one way to keep employees engaged and productive. You’ll enjoy hearing from JMFA’s lead trainers as he shares some refreshing perspectives!

Our latest podcast covers ways to address immediate revenue needs by looking at savings opportunities within your vendor contracts. In this episode, you’ll learn useful tips on how to improve the bottom line without putting an extra strain on your internal resources.

As consumers start to receive stimulus payments there is no specific provision in the CARES Act for collecting on negative balances or accounts previously charged off due to a negative balance. This episode features a discussion of the potential reputational risks and compliance concerns.