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Podcasts

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Your trusted source for news, updates and advice on topics relevant to community banks and credit unions. Stay up to date on the latest challenges and opportunities within the financial service industry, and learn strategies for success direct from our experts.



PODCAST: Benefits of Implementing a Fair, Consistent Overdraft Program
PODCAST: Benefits of Implementing a Fair, Consistent Overdraft Program
Listen to podcast featuring Shay Santos, CEO of Dane County Credit Union

How much of an impact would a professionally managed overdraft program have on your credit union? Hear why the credit union stopped managing their program in-house and turned to JMFA for their expertise and guidance. Plus, learn how a well-executed overdraft program not only provides a valuable service to members but also increases non-interest income to make life a whole lot easier for your team—all with a 100% compliance guarantee. 

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PODCAST: COVID-19 Impact & Trends Update on Overdraft Services
PODCAST: COVID-19 Impact & Trends Update on Overdraft Services

In this episode, JMFA CEO, John Cohron, shares new data-driven analytical insights based on performance outcomes over the last six months. From monthly client trending data to industry data, you’ll hear his advice for addressing program updates, compliance considerations and more.

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PODCAST: How cloud-based software is improving analytics and efficiencies
PODCAST: How cloud-based software is improving analytics and efficiencies

In this podcast, learn how JMFA is leveraging technology to provide greater value with the cloud-based Privilege Manager CRM® software.  It enables greater collaboration, more proactive and thorough analytics, and robust reporting to benefit users in getting the most from their JMFA NEXT GENERATION OVERDRAFT PRIVILEGE® program.

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PODCAST: Solutions for how to address earnings issues
PODCAST: Solutions for how to address earnings issues
Q&A with Heartland Credit Union Association & JMFA

As the impact of coronavirus pandemic continues to affect the financial climate and economic slowdown, credit unions are looking for ways to achieve their goals. This podcast episode explores a few different approaches for improving earnings—which is essential as you look ahead and develop your 2021 strategic plan.

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PODCAST: Coaching for Success to Deliver Excellent Service
PODCAST: Coaching for Success to Deliver Excellent Service

How can we still connect with our consumers without face-to-face interaction? In this episode, you’ll discover what financial institutions are experiencing when serving their consumers, new ways of conducting business and how there is hope as we learn from the changes.

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PODCAST:  Why training is a valuable tool to create a win for all
PODCAST: Why training is a valuable tool to create a win for all

Studies show training improves productivity, employee satisfaction, and motivation—all of which boosts staff retention. Training can be one of your best tools for enhancing growth and supporting measurable results. At this time, as we all deal with changes in the workplace environment, leveraging new training opportunities is one way to keep employees engaged and productive. You’ll enjoy hearing from JMFA’s lead trainers as he shares some refreshing perspectives!

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PODCAST: The Ins & Outs of Contract Negotiations to Maximize Savings
PODCAST: The Ins & Outs of Contract Negotiations to Maximize Savings

Our latest podcast covers ways to address immediate revenue needs by looking at savings opportunities within your vendor contracts. In this episode, you’ll learn useful tips on how to improve the bottom line without putting an extra strain on your internal resources.

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JMFA PODCAST: Collecting on Overdrawn or Charged-Off Accounts During COVID-19
JMFA PODCAST: Collecting on Overdrawn or Charged-Off Accounts During COVID-19

As consumers start to receive stimulus payments there is no specific provision in the CARES Act for collecting on negative balances or accounts previously charged off due to a negative balance. This episode features a discussion of the potential reputational risks and compliance concerns.

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JMFA Podcast: Overdraft Insights Amid the COVID-19 Crisis
JMFA Podcast: Overdraft Insights Amid the COVID-19 Crisis
In light of the coronavirus pandemic, JMFA CEO John Cohron offers initial key takeaways and shares insight on how community banks and credit unions can adjust their overdraft programs in order to support their account holders, while also mitigating losses.

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