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New economic reports about the impact of the coronavirus pandemic continue to indicate that finding ways to improve earnings will be imperative to weather the storm. As you know, with a slower economy it’s going to take agility, adaptability and an “all hands-on deck” approach to get through this. A fresh look at your overdraft strategy could be the key to recovery. We can help you provide more value to members and keep your credit union’s performance on track.  


Please join us for a webinar on Thursday, September 17th at 10 EST

WEBINAR: COVID Recovery—How JMFA can Help
Key discussion points will include h
ow to improve non-interest income without increasing fees. Plus we will dive into the benefits of disclosure when it comes to your overdraft program which creates a better member experience. Additionally, you'll learn how to mitigate risks, leverage data to identify opportunities that will improve service delivery and positively impact your bottom line. 

Meet DONNA Gibson

Contact Donna

Watch these videos to learn how JMFA can help your credit union.


JMFA is proud to be a preferred provider for the MD|DC Credit Union Association.

 

 


WEBINAR: COVID RecoveryHow JMFA can help

Complete the form below to attend the webinar on September 17th at 10 am EST.

 


Resources

Check out the latest insight from our team to help you achieve measurable results!

Survival Tips, Part 2: How to Leverage the Right Tools for Compliance Peace of Mind
Survival Tips, Part 2: How to Leverage the Right Tools for Compliance Peace of Mind
Regulatory certainty and proper management strengthen overdraft program success
In uncertain times, providing financial security for account holders, while maintaining a strong bottom line are critical components of a successful business strategy. But it’s also imperative not to overlook essential regulatory requirements and best practice expectations of the services you provide. Learn how to leverage the right tools and expert support to achieve optimal results and compliance peace of mind when it comes to maintaining a successful overdraft strategy in Part 2 of our Survival Tips series. Read more
Contactless Payments: The New Normal and How to Offset the Costs
Contactless Payments: The New Normal and How to Offset the Costs

Contactless payment cards and digital services used to be a luxury but now they are must-haves to keep up with consumer preferences. Find out what contactless payment cards are all about, the benefits, and the reasons why you should issue them ASAP. You would be surprised that it takes little work on your part to offset the costs of issuing contactless cards. With savings from contract negotiations, the additional dollars could help create stronger value with upgrades like contactless payment cards and improve your bottom line. 

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Survival Tips, Part 1: How to Achieve Optimal Results, Pandemic or Not
Survival Tips, Part 1: How to Achieve Optimal Results, Pandemic or Not
Ensure your overdraft solution contributes to service improvements and future growth

As financial institutions continue to address the myriad challenges the pandemic has created for maintaining effective operations, meeting performance goals and account holder expectations still remains top of mind. Following are tips that will help your institution recover lost revenue and provide financial peace of mind for your account holders, when many need it most.

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Expense Reduction Leads to Silver-Lining Results
Expense Reduction Leads to Silver-Lining Results
Uncovering contract savings can mitigate economic impact of COVID-19 and improve services

Months after the onset of the Coronavirus pandemic, the added expenses needed to keep staff and consumers safe, and the economic impact of reduced earnings have created performance concerns for many financial institutions. Learn how a review of your existing service contracts can expose a silver lining to the situation by uncovering significant cost-savings, potential monetary incentives and improved vendor relations.  

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Three Ways to Improve Your Account Holders’ Overdraft Experience
Three Ways to Improve Your Account Holders’ Overdraft Experience

Great service experiences are like glue when it comes to creating brand loyalty—especially when it involves protecting someone’s financial security. Here are three ways to improve your overdraft solution that will restore your account holders’ peace of mind when they have a financial shortfall and create stronger, long-lasting relationships while safeguarding your institution’s compliance and protecting revenue.

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Mid-Year Reassessment Leads to Improved Outcomes
Mid-Year Reassessment Leads to Improved Outcomes
4 things you can do now to address the challenges of COVID-19

The first half of 2020 has been filled with a combination of economic, business and service delivery challenges like we’ve have never seen before. As we reach the mid-year point, here are a few steps your bank or credit union can take to fortify your bottom line, maintain compliance awareness and improve the service experience for account holders in order to face the changing environment with confidence.

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PODCAST:  Why training is a valuable tool to create a win for all
PODCAST: Why training is a valuable tool to create a win for all

Studies show training improves productivity, employee satisfaction, and motivation—all of which boosts staff retention. Training can be one of your best tools for enhancing growth and supporting measurable results. At this time, as we all deal with changes in the workplace environment, leveraging new training opportunities is one way to keep employees engaged and productive. You’ll enjoy hearing from JMFA’s lead trainers as he shares some refreshing perspectives!

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PODCAST: The Ins & Outs of Contract Negotiations to Maximize Savings
PODCAST: The Ins & Outs of Contract Negotiations to Maximize Savings

Our latest podcast covers ways to address immediate revenue needs by looking at savings opportunities within your vendor contracts. In this episode, you’ll learn useful tips on how to improve the bottom line without putting an extra strain on your internal resources.

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Are You Providing Enough Support to Your Compliance Officer?
Are You Providing Enough Support to Your Compliance Officer?
Compliance Corner

Now more than ever, your compliance officer may be struggling to keep up with the massive number of regulatory alerts and changes occurring across the industry. Learn how you can better support their efforts, supplement their expertise and protect against legal scrutiny.  

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Three Reasons You Have Leverage to Negotiate Vendor Contracts Right Now
Three Reasons You Have Leverage to Negotiate Vendor Contracts Right Now
Ask the Expert Series

Thinking your bank or credit union isn’t large enough to negotiate major savings on your vendor contracts—especially now with the COVID-19 crisis? Think again. Here are the truths about negotiating that you can’t afford to ignore.  

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Avoid Legal Risk with Transparency and Full Disclosure
Avoid Legal Risk with Transparency and Full Disclosure
Three precautions to mitigate risk of Overdraft/NSF fee demand letters

Learn from Cheryl Lawson, Executive Vice President of Compliance, three precautions you can take to mitigate risk from Overdraft/NSF fee demand letters as plaintiff attorneys have become more aggressive. 

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How Does Your Institution Rank When It Comes to Disclosure?
How Does Your Institution Rank When It Comes to Disclosure?
Consumers are always interested in knowing how the products and services they use rank among competing options. When it comes to providing financial services, it’s important to demonstrate to both account holders and regulators that your products are compliant and easy-to-use. Learn what it takes to remove the guesswork and confusion from your overdraft program policies and procedures. Then watch as your disclosure and overall service delivery ranking rises to the top.   Read more
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