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4 Things You Need to Know About ATM and Branch Equipment Management and Maintenance
4 Things You Need to Know About ATM and Branch Equipment Management and Maintenance
Are you spending too much time managing and maintaining your financial institution’s branch equipment? Find out some of the ways you can get this burdensome job off your plate and into the hands of experts. Read more
The 5 “P’s” of an Excellent Overdraft Service
The 5 “P’s” of an Excellent Overdraft Service
Are you delivering the very best in service for your overdraft program? With so much at stake when it comes to account holder experience, take a minute to commit these five strategies to memory.  Read more
Stay One Step Ahead of 2019’s Biggest Trends in Banking
Stay One Step Ahead of 2019’s Biggest Trends in Banking

When it comes to this year’s biggest banking trends, a fully disclosed overdraft solution and some expert contract negotiations can keep you ahead of the competition.

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Google, Amazon, Apple and [Insert Your Name Here]
Google, Amazon, Apple and [Insert Your Name Here]
Three ways to address technology and training needs to overcome emerging FinTech challenge
Technology and innovation are vastly improving how banks and credit unions meet consumers’ financial needs. At the same time, nontraditional service providers and technology companies are creating digital service platforms as a way to enter the financial services market. Here are three steps you can take toward building a more tech-savvy strategy to improve your service delivery and remain competitive in a changing business environment. Read more
How Negotiating with Vendors Can be Easier than You Think
How Negotiating with Vendors Can be Easier than You Think
Taking a comprehensive look at existing service contracts can yield unexpected savings and improve the quality of the services you provide account holders — without ever changing vendors.  Learn what to take into consideration and the best timing to get more savings.  Read more
5 Ways to Increase Account Holder Loyalty in 2019
5 Ways to Increase Account Holder Loyalty in 2019
Where does increasing quality relationships sit on your list of priorities? If your account holders experience a financial emergency in the coming months, will they come to you or turn to one of the approximately 23,000 payday lending stores or an online lender for help? Learn five steps you can take now to provide account holders with much more than a costly transaction when they have a short-term need and create long term loyalty in the process. Read more
Categories: Articles
New Year, New Resolutions
New Year, New Resolutions
5 Ways to Spruce Up Your Overdraft Program in 2019

If your overdraft program isn’t delivering the best service to your account holders, the best experience to your employees and the best benefits to your institution, it may be time to set some new overdraft resolutions.

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Does Your Overdraft Program Spread Joy?
Does Your Overdraft Program Spread Joy?

If your account holders aren’t informed, empowered and involved in their financial affairs, you may need to make sure you’re not stealing their joy. See how different overdraft services can make a positive or negative impact on account holder satisfaction.

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JMFA NEWS: John M. Floyd & Associates Partners with KASASA
AUSTIN, Texas--()--Kasasa®, an award-winning financial technology and marketing provider, announced today that it has partnered with John M. Floyd and Associates (JMFA), a provider of bank and credit union support and consultation, to employ the JMFA Overdraft Privilege® program. Read more
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JMFA NEWS: Joe Marsh Joins JMFA as Regional Director for Indiana & Ohio Markets
JMFA NEWS: Joe Marsh Joins JMFA as Regional Director for Indiana & Ohio Markets

Please join us in welcoming Joe Marsh to the JMFA team! Based out of Indianapolis, Joe will be working with community banks and credit unions throughout Indiana and Ohio. He has 20 years of industry knowledge and consultative experience—learn more about Joe.

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