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Credit Union Vendor Management Enters Partnership with JMFA for Contract Negotiations
Credit Union Vendor Management Enters Partnership with JMFA for Contract Negotiations

PRESS RELEASE

FOR IMMEDIATE RELEASE

April 27, 2020

Credit Union Vendor Management (CUVM), the vendor management solution for LEVERAGE, Credit Union Solutions Group, and Mountain West Credit Union Association, announces a business partnership with John M. Floyd & Associates (JMFA) Contract Optimizer as the preferred provider of vendor contract negotiation services for credit unions.

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Does Your Overdraft Program Treat Account Holders Like People … or Data Points?
Does Your Overdraft Program Treat Account Holders Like People … or Data Points?

Certain types of overdraft programs offer an important service that puts your account holders’ best interests first. Other types of programs focus solely on minimizing losses, to the point where people become little more than an aggregation of data. Which sounds like a more consumer-friendly option? More importantly: which approach is your bank or credit union using?

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JMFA PODCAST: Collecting on Overdrawn or Charged-Off Accounts During COVID-19
JMFA PODCAST: Collecting on Overdrawn or Charged-Off Accounts During COVID-19

As consumers start to receive stimulus payments there is no specific provision in the CARES Act for collecting on negative balances or accounts previously charged off due to a negative balance. This episode features a discussion of the potential reputational risks and compliance concerns.

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A Spring-Cleaning Checklist for Your Overdraft Program
A Spring-Cleaning Checklist for Your Overdraft Program
Dust off your overdraft program and ensure it is in tip-top shape with this convenient checklist. Read more
JMFA Podcast: Overdraft Insights Amid the COVID-19 Crisis
JMFA Podcast: Overdraft Insights Amid the COVID-19 Crisis
In light of the coronavirus pandemic, JMFA CEO John Cohron offers initial key takeaways and shares insight on how community banks and credit unions can adjust their overdraft programs in order to support their account holders, while also mitigating losses.

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Compliance Corner: When Doing the Right Thing is Also the Easiest Thing
Compliance Corner: When Doing the Right Thing is Also the Easiest Thing

Is “doing the right thing” difficult? Not when it comes to your overdraft program. Based on experience and direct feedback learn how access to the very best compliance support can save you time, money and so much more.

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Exceptional Service in Unprecedented Times
Exceptional Service in Unprecedented Times
Four ways to alleviate stress for your account holders

For many Americans, one of the most difficult aspects of dealing with the growing COVID-19 (coronavirus) pandemic is the financial uncertainty that comes with it. Learn what steps you can take regarding your services and communications to alleviate some of the financial stress your account holders are experiencing. 

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JMFA Aids CommFirst Federal Credit Union with Donation to Local Foundation
JMFA Aids CommFirst Federal Credit Union with Donation to Local Foundation

JMFA and CommFirst Federal Credit Union in Jackson, Mississippi support a community cause with JMFA Community Outreach Referral Program.  

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Avoid Legal Risk with Transparency and Full Disclosure
Avoid Legal Risk with Transparency and Full Disclosure
Three precautions to mitigate risk of Overdraft/NSF fee demand letters

Learn from Cheryl Lawson, Executive Vice President of Compliance, three precautions you can take to mitigate risk from Overdraft/NSF fee demand letters as plaintiff attorneys have become more aggressive. 

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How Are You Managing Your Account Holders’ Overdraft Experience?
How Are You Managing Your Account Holders’ Overdraft Experience?
Effective program management goes well beyond the limit to ensure successful outcomes

When consumers sign up for overdraft protection, they shouldn’t have to worry about whether or not an important transaction will be covered when they are faced with a financial shortfall. A reliable overdraft solution should be easy to understand, easy to access and a trusted source of financial security. Are you doing everything necessary to manage a consistent overdraft experience for your account holders?

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