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JMFA NEWS: Bob Bearden joins JMFA as New Regional Director
JMFA NEWS: Bob Bearden joins JMFA as New Regional Director

We are thrilled to welcome Bob Bearden to JMFA! Based out of San Diego, Bob will be working with banks and credit unions throughout California and Nevada on increasing profit and standing out from the competition. He brings a wealth of knowledge, 30 years of banking experience, and has worked on all sides of the industry. Get to know more about Bob.

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Is Your Overdraft Solution a Disclosed Service or a Hidden Fee?
Is Your Overdraft Solution a Disclosed Service or a Hidden Fee?

When your account holders need a little help at the end of the month or because of an unplanned financial situation, where do they turn?  A 100 percent compliant overdraft program – with fully disclosed fees – provides a valuable service to your account holders when they need it most. Plus, it helps them to avoid hidden charges and is much more convenient than other, more costly options.

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7 Ways to Attract — and Retain — Talented Millennials
7 Ways to Attract — and Retain — Talented Millennials
Aside from the usual suspects — flexible work hours, room to grow, and work-life balance — try these proven strategies to make your financial institution attractive to Millennials so that they  A) want to work there and  B) want to stay long-term. Read more
Does Your Overdraft Program Place Value Above Fees?
Does Your Overdraft Program Place Value Above Fees?

When you think about your institution’s overdraft protection service, are you looking at it from your account holders' perspective? Check out these three questions to learn more about how the structure of your overdraft program can make all the difference...especially when it comes to creating more value.


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How to Best Avoid a Cyber Attack
How to Best Avoid a Cyber Attack

Does cyber security keep you up at night? Maybe it should. If large, supposedly secure companies like Equifax can be breached by hackers, do any of us stand a chance? While nothing is certain in this life, you can help prevent cyber attacks and be ready in advance with up-to-date knowledge and proper planning.

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The Value of Validating the Negotiated Contract
The Value of Validating the Negotiated Contract

Even the best negotiators can miss opportunities and savings when it comes to vendor contracts. Luckily, we know what to look for, what to ask for, and how to get it. How much could you be missing out on?

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Human Capital: How Highly Do You Value Your People?
Human Capital: How Highly Do You Value Your People?

Somewhere along the line, it’s been forgotten that it’s people who drive business, not machinery or technology. Are you taking the right steps to ensure your financial institution properly values its #1 asset: its people?

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What’s Your Litmus Test for Quality Service?
What’s Your Litmus Test for Quality Service?
Make sure your strategies align with account holder needs

Staying focused on what it means to fully meet account holders’ needs has become a key requirement for maintaining high service and loyalty ratings. This is especially true as technology and non-traditional financial service providers transform the competitive landscape. In a recent survey by Consumer Reports, 72,000 participants weighed in on their satisfaction levels...

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How to Prepare for (and Ace!) an Interview
How to Prepare for (and Ace!) an Interview
Tips for recent grads (Part 1)

You’ve got your degree in hand or maybe you’re looking to make a career move. The mission is to find employment that’s a perfect fit with your skills, interests, and personality. Interviewing for a job is a skill in and of itself, but it’s something you can master quickly with the right guidance. I’m giving you all my best advice from years as a professional recruiter…so let’s get to it!

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Don’t Sign That Contract Without a Second Opinion
Don’t Sign That Contract Without a Second Opinion

Are you missing out when it comes to contract negotiations? A third-party review by experts who know the ins and outs of vendor negotiations may be the key to unlocking huge savings for your bank or credit union.

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Has the CFPB's Mission Changed?
Has the CFPB's Mission Changed?

NEW STRATEGIC PLAN NARROWS THE FOCUS OF CONSUMER PROTECTION AGENCY

With the release of the new Strategic Plan from the CFPB, many are left with questions on regulation compliance. Without a doubt JMFA’s recommendations for overdraft protection will keep your institution fully compliant. If you have any questions or uncertainty we are here to help you stay on target.

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NSF and OD income continues to rise
NSF and OD income continues to rise
Are you getting your piece of it?
Looking ahead, some projections suggest overdraft revenue could eclipse the total industry-wide by 2020. Do you have a long-term strategy in place for your financial institution when it comes to protecting one of your most important revenue sources? Pricing and service are important areas and should not be overlooked.
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You’re in position. Holding the reins. Will you win the race?
You’re in position. Holding the reins. Will you win the race?

The first Saturday in May is the Kentucky Derby...one of the greatest thoroughbred races of the year! Around this big event we are reminded about staying focused on winning. It’s never too late to get out of the post early and lead the pack in your market to finish the year with profitable growth!  If you continue at your current pace, where will you end up? Behind or ahead on reaching your most critical initiatives for your bank or credit union?

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Whoops, they did it again!
Wells Fargo once again fined for unfair practices.  The settlement is one of the largest to date imposed by the CFPB.
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Staff Spotlight: Consultant Celebrates Career Milestone
When you find a great employee, you hold on to them. And when we found Jan Southern, we never let go. This year we are excited to celebrate 37 years with Jan, more than any employee in the JMFA family. She has an extensive array of experience, knowledge, and client interfacing. Bravo Jan, we are honored to have you as a part of our team!
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