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Stay One Step Ahead of 2019’s Biggest Trends in Banking
Stay One Step Ahead of 2019’s Biggest Trends in Banking

When it comes to this year’s biggest banking trends, a fully disclosed overdraft solution and some expert contract negotiations can keep you ahead of the competition.

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Google, Amazon, Apple and [Insert Your Name Here]
Google, Amazon, Apple and [Insert Your Name Here]
Three ways to address technology and training needs to overcome emerging FinTech challenge
Technology and innovation are vastly improving how banks and credit unions meet consumers’ financial needs. At the same time, nontraditional service providers and technology companies are creating digital service platforms as a way to enter the financial services market. Here are three steps you can take toward building a more tech-savvy strategy to improve your service delivery and remain competitive in a changing business environment. Read more
How Negotiating with Vendors Can be Easier than You Think
How Negotiating with Vendors Can be Easier than You Think
Taking a comprehensive look at existing service contracts can yield unexpected savings and improve the quality of the services you provide account holders — without ever changing vendors.  Learn what to take into consideration and the best timing to get more savings.  Read more
5 Ways to Increase Account Holder Loyalty in 2019
5 Ways to Increase Account Holder Loyalty in 2019
Where does increasing quality relationships sit on your list of priorities? If your account holders experience a financial emergency in the coming months, will they come to you or turn to one of the approximately 23,000 payday lending stores or an online lender for help? Learn five steps you can take now to provide account holders with much more than a costly transaction when they have a short-term need and create long term loyalty in the process. Read more
Categories: Articles
New Year, New Resolutions
New Year, New Resolutions
5 Ways to Spruce Up Your Overdraft Program in 2019

If your overdraft program isn’t delivering the best service to your account holders, the best experience to your employees and the best benefits to your institution, it may be time to set some new overdraft resolutions.

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Does Your Overdraft Program Spread Joy?
Does Your Overdraft Program Spread Joy?

If your account holders aren’t informed, empowered and involved in their financial affairs, you may need to make sure you’re not stealing their joy. See how different overdraft services can make a positive or negative impact on account holder satisfaction.

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JMFA NEWS: John M. Floyd & Associates Partners with KASASA
AUSTIN, Texas--()--Kasasa®, an award-winning financial technology and marketing provider, announced today that it has partnered with John M. Floyd and Associates (JMFA), a provider of bank and credit union support and consultation, to employ the JMFA Overdraft Privilege® program. Read more
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JMFA NEWS: Joe Marsh Joins JMFA as Regional Director for Indiana & Ohio Markets
JMFA NEWS: Joe Marsh Joins JMFA as Regional Director for Indiana & Ohio Markets

Please join us in welcoming Joe Marsh to the JMFA team! Based out of Indianapolis, Joe will be working with community banks and credit unions throughout Indiana and Ohio. He has 20 years of industry knowledge and consultative experience—learn more about Joe.

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Giving Thanks Begins with Empathy
Giving Thanks Begins with Empathy

This holiday season express your gratitude to account holders in the most surefire way: by acting with empathy.  Learn more about how this one trait can make an impact all year long.

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How About Some Post-Election Peace of Mind?
How About Some Post-Election Peace of Mind?

Election outcomes drive big changes on the major issues that affect your account holders’ lives. But there are things you can do every day to provide extra service value and make a difference for their financial well-being. Learn how you can make a positive impact for your account holders and your performance as you finalize key initiatives for 2019. 

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Forget Black Friday...Here's Where You'll Find the REAL Savings
Forget Black Friday...Here's Where You'll Find the REAL Savings

How much money will you save on Black Friday? Forget about those paltry numbers on retail goods—we’ve got the scoop on where your bank or credit union can find five-, six-, or even seven-digit savings.

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Is It Time to Make the Leap to a New, Better Core Processor?
Is It Time to Make the Leap to a New, Better Core Processor?
Six ways an expert negotiator can impact results

By Kelly Flynn, National Sales Director

Fear, being too busy, and lack of resources can all leave you stuck with an outdated, ineffective core processor. But overcoming these obstacles and completing a core conversion can be less daunting than you may imagine when you take the right approach.

 

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Want to Deliver Excellent Service? Offer an Excellent Service!
Want to Deliver Excellent Service? Offer an Excellent Service!
Ever wonder why account holders don’t use the services you offer to help them make informed financial decisions? Maybe it’s because they don’t understand the complexities of how a program works or they become frustrated by ever-changing rules. Learn how to avoid account holder confusion and create a more satisfying service experience for everyone.  Read more
X Marks the Spot: Uncover Hidden Treasure in Your Vendor Contracts
X Marks the Spot: Uncover Hidden Treasure in Your Vendor Contracts

Do you know where to look for buried treasure? Here’s a hint: check your vendor contracts. We’ll show you how to effortlessly access savings you never even knew existed.  Negotiating better rates with expert help can make it easier than you might think.

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Does Your Overdraft Program Leave You Open to a Lawsuit?
Does Your Overdraft Program Leave You Open to a Lawsuit?

A national bank was ordered to pay $30 million for deceptive practices regarding its overdraft protection program, despite technically not breaking any rules. Find out how to alleviate these risks by making your overdraft service completely transparent.

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