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The Minimalist Mindset in Action
The Minimalist Mindset in Action
4 Ways to Save Time & Money on Vendor Contracts

Apply these minimalist principles at your bank or credit union, including in your contract negotiations, to free up a significant amount of time and money. 

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Physical Distancing Increases the Need for Engaging Communication
Physical Distancing Increases the Need for Engaging Communication
3 ways you can increase connections and confidence for employees and account holders

Maintaining confident, knowledgeable employees and fully informed consumers is essential for any successful business. But that has become more difficult to do in the environment we are experiencing. Here are a few ways you can stay connected with your employees and account holders to maintain a caring, effective work environment and lasting consumer relationships.

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GIVING BACK TO THOSE WHO NEED IT MOST
GIVING BACK TO THOSE WHO NEED IT MOST
STAFF SPOTLIGHT: Jan Southern Assists Houston Area Food Bank

It’s easy to feel helpless during uncertain times—especially when we are required to be #alonetogether. While we all depend on each other to get through tough times, some are forced to rely on others even to fulfill their basic needs. Giving back to those who need it most is more important than ever right now and gives us an opportunity to do our part. Jan Southern, Senior Relationship Manager at JMFA, did just that when she volunteered at the Houston Area Food Bank. For that we wish to give her a huge shout out and thank her for her service to others and being a shining example of JMFA’s values. Stay safe, stay healthy and together we will be #JMFAStrong!

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Categories: Articles
Credit Union Vendor Management Enters Partnership with JMFA for Contract Negotiations
Credit Union Vendor Management Enters Partnership with JMFA for Contract Negotiations

PRESS RELEASE

FOR IMMEDIATE RELEASE

April 27, 2020

Credit Union Vendor Management (CUVM), the vendor management solution for LEVERAGE, Credit Union Solutions Group, and Mountain West Credit Union Association, announces a business partnership with John M. Floyd & Associates (JMFA) Contract Optimizer as the preferred provider of vendor contract negotiation services for credit unions.

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Does Your Overdraft Program Treat Account Holders Like People … or Data Points?
Does Your Overdraft Program Treat Account Holders Like People … or Data Points?

Certain types of overdraft programs offer an important service that puts your account holders’ best interests first. Other types of programs focus solely on minimizing losses, to the point where people become little more than an aggregation of data. Which sounds like a more consumer-friendly option? More importantly: which approach is your bank or credit union using?

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JMFA PODCAST: Collecting on Overdrawn or Charged-Off Accounts During COVID-19
JMFA PODCAST: Collecting on Overdrawn or Charged-Off Accounts During COVID-19

As consumers start to receive stimulus payments there is no specific provision in the CARES Act for collecting on negative balances or accounts previously charged off due to a negative balance. This episode features a discussion of the potential reputational risks and compliance concerns.

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A Spring-Cleaning Checklist for Your Overdraft Program
A Spring-Cleaning Checklist for Your Overdraft Program
Dust off your overdraft program and ensure it is in tip-top shape with this convenient checklist. Read more
JMFA Podcast: Overdraft Insights Amid the COVID-19 Crisis
JMFA Podcast: Overdraft Insights Amid the COVID-19 Crisis
In light of the coronavirus pandemic, JMFA CEO John Cohron offers initial key takeaways and shares insight on how community banks and credit unions can adjust their overdraft programs in order to support their account holders, while also mitigating losses.

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Compliance Corner: When Doing the Right Thing is Also the Easiest Thing
Compliance Corner: When Doing the Right Thing is Also the Easiest Thing

Is “doing the right thing” difficult? Not when it comes to your overdraft program. Based on experience and direct feedback learn how access to the very best compliance support can save you time, money and so much more.

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Exceptional Service in Unprecedented Times
Exceptional Service in Unprecedented Times
Four ways to alleviate stress for your account holders

For many Americans, one of the most difficult aspects of dealing with the growing COVID-19 (coronavirus) pandemic is the financial uncertainty that comes with it. Learn what steps you can take regarding your services and communications to alleviate some of the financial stress your account holders are experiencing. 

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