800-809-2307
Four Letters. Infinite Potential.
Does Your Overdraft Strategy Command a 5-Star Rating?
Does Your Overdraft Strategy Command a 5-Star Rating?

Ratings are more important than ever for financial institutions. There are five characteristics that can help to ensure your overdraft strategy will rank at the top of any list of essential services that support financial security. 

Read more
Tags:
Litigators Continue to Target Overdraft Fees
Litigators Continue to Target Overdraft Fees
Class action lawsuits involving allegations of improper overdraft fee assessment, misleading communications and violations of Reg E opt-in requirements are on the rise. Avoid the risk of potential legal scrutiny, fines and damage to account holder relationships with compliant overdraft program procedures, transparent disclosures and improved program tracking and maintenance. Read more
Vendor Performance: The Metric You Can’t Afford to Overlook
Vendor Performance: The Metric You Can’t Afford to Overlook
Do you have cold, hard facts about how well your vendors have been serving you? Evaluating vendors on an ongoing basis is essential. Learn why performance-based pricing offers more valuable benefits. Read more
Are You Putting Account Holders First?
Are You Putting Account Holders First?
With no new specific regulations expected in the foreseeable future, regulators and lawmakers appear to be sharpening their focus on enforcement of existing practices that cause unfair consumer treatment. Learn more about policies and procedures that violate Unfair and Deceptive Acts and Practices (UDAP) rules, and what you can do to remain compliant and ensure positive account holder service results. Read more
Will Your ATMs Be Secure in 2020?
Will Your ATMs Be Secure in 2020?

NOW IS THE TIME TO ADDRESS IMPENDING SECURITY ISSUES

In January 2020, Microsoft will stop supporting Windows 7, leaving many ATMs vulnerable to fraud. Get the full story on how best to secure your machines while also saving time and money. Read more
Are You Ready to Disrupt the Status Quo?
Are You Ready to Disrupt the Status Quo?

How to Get the Best Deal on Branch Equipment Management Contracts

Continuing to do it yourself when it comes to your institution’s ATM and branch equipment management is both expensive and time-consuming. To get the most out of your equipment service contracts, you have to challenge the “business as usual” approach — and we’ll show you how. Read more
Safeguard Your Revenue, Relationships and Reputation
Safeguard Your Revenue, Relationships and Reputation
There’s a lot of pressure today to keep up with outside factors—the latest technology, regulatory expectations, competition in the marketplace and mobile payment apps that could impact fee revenue. Sometimes trying to juggle these challenges can be exhausting. Fortunately, there’s a way to protect existing non-interest income, strengthen account holder relationships and avoid compliance or legal concerns with one next generation solution that’s easy-to-implement and maintain. Read more
4 Things You Need to Know About ATM and Branch Equipment Management and Maintenance
4 Things You Need to Know About ATM and Branch Equipment Management and Maintenance
Are you spending too much time managing and maintaining your financial institution’s branch equipment? Find out some of the ways you can get this burdensome job off your plate and into the hands of experts. Read more
The 5 “P’s” of an Excellent Overdraft Service
The 5 “P’s” of an Excellent Overdraft Service
Are you delivering the very best in service for your overdraft program? With so much at stake when it comes to account holder experience, take a minute to commit these five strategies to memory.  Read more
Stay One Step Ahead of 2019’s Biggest Trends in Banking
Stay One Step Ahead of 2019’s Biggest Trends in Banking

When it comes to this year’s biggest banking trends, a fully disclosed overdraft solution and some expert contract negotiations can keep you ahead of the competition.

Read more
RSS
12345678910Last
2020 account holder account holder retention account holder strategies account holder strategies; growth strategies; account holders Advice Agreement Analytics announcement ATMs attracting talent Automation B2B Bank Bank of Pacific Banking banking services banks batching Benefit best practices board governance board member board of directors bottom line branch equipment branch profitability branding Bryan Hanks budget business culture business environment business practices business processes business strategies career advice Case Study CEO onboarding CFPB change Charles Shanley Cher Cheryl Lawson Choose Chris Karstens Cloud Communication communications Competitive Complaint Compliance compliance examinations compliance risks compliant Consistency Consistent Consumer Consumer FInancial Protection Bureau consumer protection Consumers Contingency Contract contract negotiations Contract Optimizer Contract Renegotiations contract review contract staffing Contracts core processor contracts Cornerstone Credit Union League corporate culture corporate governance CPE credits credit card contracts credit cards Credit Union credit unions Crissandra Fry CSS culture customer service cyber security Darin Byrd Data Deal debit card contracts Decisions Dick Miller digital directors Disclosed Dynamic economy Education efficiency studies election employee employee retention employees EMV migration evaluation Evolve executive search Expectations expense management expense reduction expense studies expenses Expert Federal Reserve Board fees Financial Institution financial services financial stability FinTech Floyd's Forum Free Analysis full disclosure Fully Generating Income generating leads generation governance government Halloween hiring HR HR Consulting HR policies human capital human resources Implementation improved efficiencies improved results income income enhancement Innovate Innovative interview strategies interview tips IT contracts Jan Southern Jennifer Peoples Jim Griffis JMFA Academy JMFA clients JMFA News job search John M. Floyd Keith Hughey Kelly Flynn Kim Kreps leaders leadership Learning lending program Lesson Limits Linda Meyer Literacy litigation loans Long Term Long-Term Maintenance management Mark Roe marketing Matrix-based measurable Member Members Midwest Region Millennial Millennials Missouri Mobile Banking NAFCU NCUA Negotiate negotiating contracts Net Operating Analysis NOA Non-Interest Income Oliver Ireland onboarding Opportunities Opt-In Organizational Health outsourcing Overdraft overdraft compliance overdraft coverage overdraft fees overdraft practices Overdraft Privilege overdraft program Overdraft programs overdraft protection programs