This holiday season express your gratitude to account holders in the most surefire way: by acting with empathy.  Learn more about how this one trait can make an impact all year long.

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Election outcomes drive big changes on the major issues that affect your account holders’ lives. But there are things you can do every day to provide extra service value and make a difference for their financial well-being. Learn how you can make a positive impact for your account holders and your performance as you finalize key initiatives for 2019. 

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How much money will you save on Black Friday? Forget about those paltry numbers on retail goods—we’ve got the scoop on where your bank or credit union can find five-, six-, or even seven-digit savings.

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By Kelly Flynn, National Sales Director

Fear, being too busy, and lack of resources can all leave you stuck with an outdated, ineffective core processor. But overcoming these obstacles and completing a core conversion can be less daunting than you may imagine when you take the right approach.

 

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Ever wonder why account holders don’t use the services you offer to help them make informed financial decisions? Maybe it’s because they don’t understand the complexities of how a program works or they become frustrated by ever-changing rules. Learn how to avoid account holder confusion and create a more satisfying service experience for everyone.  Read more

Do you know where to look for buried treasure? Here’s a hint: check your vendor contracts. We’ll show you how to effortlessly access savings you never even knew existed.  Negotiating better rates with expert help can make it easier than you might think.

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A national bank was ordered to pay $30 million for deceptive practices regarding its overdraft protection program, despite technically not breaking any rules. Find out how to alleviate these risks by making your overdraft service completely transparent.

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Who doesn’t love it when something you need done automatically happens, without any stress or effort? One-click shopping on Amazon.com … automatic bill paying … direct deposit … having one less thing to do always satisfies. Is your overdraft program putting your account holders in nirvana, or a nightmare? Read more