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Address Lost Revenue and Improve Service in 2016 with a Proven Overdraft Program

As financial institutions continue to look for ways to be successful, economic and regulatory challenges – along with new technologies and service initiatives – can cause leadership to rethink how time and resources should be spent. Learn how providing a proven, reliable financial safety net can strengthen account holder relationships and have a positive impact on your institution’s long-term performance.

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Act Now to Avoid a Future Talent Crisis

By: Charles Shanley, SPHR, CFS
Also featured on CU Insight

As Baby Boomers continue to retire and the improving economy increases the availability of new job opportunities, the odds of losing long-term leadership or highly-skilled personnel are on the rise. For institutions that don’t have internal bench strength or ready access to qualified candidates to fill important open positions, the future could be challenging. Learn how building and maintaining a cost-effective internal training strategy and well-thought out succession plan can infuse your institution with the talent you need to succeed.

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Slow to Complete EMV Migration? You’re Not Alone!

By Kelly Flynn, National Sales Director


While many financial institutions remain focused on addressing the migration of their credit and debit cards to new EMV security standards, they shouldn’t overlook the potential savings and service improvements they could get from their current card brand and processing contracts. The EMV migration process is expected to continue into 2017, however your institution can get started right away to uncover lower costs, possible signing incentives, and better account holder services with a professional review  and renegotiation of your existing credit and debit card vendor agreements.

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JMFA Promotes Accomplished Director to Lead Profitability Consulting Sales
BAYTOWN, Texas (January 7, 2016) John M. Floyd & Associates (JMFA), the leading consultant for banks and credit unions nationwide, has named long-time regional director Mark Roe as national sales director for the company’s profit and performance enhancement consulting services, Roe will lead all sales efforts, as well as training initiatives to support JMFA’s strategies that lead to long-term stability for its clients. Read more
Build an Effective Base to Capture Greater Share of Wallet

By J. Keith Hughey, Senior Consultant

Generating revenue and growth are essential for maintaining stability for all financial institutions. But oftentimes, marketing resources are focused on attracting new prospects instead of capturing additional business from current account holders – even though conventional wisdom asserts that it costs far more to gain new business than to grow an existing relationship. Learn four strategic steps you can take to capture a greater share of wallet from your existing account holders and increase their level of loyalty to your institution.

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