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JMFA NEWS: Staff Spotlight on Chris Karstens
Congratulations to Chris Karstens, the new IT Director at JMFA.  Chris has been with us for 10 years and has over 20 years of experience and insight into the fast-paced world of IT. He will continue the JMFA legacy of providing exceptional service and ensuring our IT support delivers exactly what our clients need for successful program results.  Learn more about Chris and how he continues to be a shining star for JMFA.
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Categories: Articles
Optimize Your Growth in 2018
Focus your efforts where you can get the best results

Growth is expected to be an enormous opportunity in 2018 for financial institutions that create exceptional account holder experiences. But competition continues to be tough from traditional sources and new online players that offer convenience and mobility—but may be lacking that personal touch that many account holders still desire. Learn how to solidify existing relationships and attract new business opportunities by maximizing your products and services to meet ongoing consumer needs.

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JMFA Academy: Resolve to Improve Staff Training in 2018
As a new year filled with potential unfolds, are you confident that your employees have a complete understanding of how your programs and processes work? Do they understand the important role they play in maintaining the institution’s compliance? No matter what your resolutions might be for 2018, without proper training your staff may have difficulty helping you meet your performance and service goals. Learn more about JMFA’s free overdraft program management training opportunities in 2018 that will set you on a path to improved service delivery, increased revenue and compliance peace of mind.

 

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JMFA News: Paul McFarland promoted to Engagement Manager

Congratulations to Paul McFarland! At our employee meeting in January Paul was recognized for his achievements and promoted to Engagement Manager.  Learn more about Paul and how he is looking forward his new role and responsibilities.

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Categories: Articles
How Does Your Institution Rank When It Comes to Disclosure?
How Does Your Institution Rank When It Comes to Disclosure?
Consumers are always interested in knowing how the products and services they use rank among competing options. When it comes to providing financial services, it’s important to demonstrate to both account holders and regulators that your products are compliant and easy-to-use. Learn what it takes to remove the guesswork and confusion from your overdraft program policies and procedures. Then watch as your disclosure and overall service delivery ranking rises to the top.   Read more
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