800-809-2307
Four Letters. Infinite Potential.

JMFA NEWS: Staff Spotlight on Chris Karstens

FEBRUARY 2018

Congratulations to Chris Karstens who has been promoted to IT Director. In this new role, he will be responsible for the management of all internal IT resources – including network administration, desktop support for JMFA personnel, training, internet security and CRM maintenance. He will also oversee client tech support for the company’s Privilege Manager CRM® and FastTrack software platforms.  


Chris Karstens, JMFA IT DirectorChris has been with JMFA for 10 years, serving as a network administrator, and providing software support and implementation for client institutions. He has more than 20 years of experience and insight in the ever-changing specialties of IT and electronics.

During the promotion announcement at the company’s annual sales meeting, JMFA EVP of Operations and CIO John Cohron spoke of the critical role IT plays in delivering financial services in today’s marketplace, and what Chris’ promotion means for the company and its clients.

“Our consulting services involve different areas of IT, including client core platforms and working with internal bank or credit union personnel to ensure proper implementation of program recommendations,” he said. “Chris’ expertise and commitment to excellence will greatly support our ability to deliver the core platforms our clients need to ensure successful program implementation and results.”

According to Chris, the goal of the IT department is to provide exceptional service – from keeping internal systems running at peak performance and ensuring that employees have the tools they need to do their jobs effectively, to implementing easy-to-use, secure software and providing on-going consulting to financial institutions. "I am delighted to be part of this professional team that is committed to helping our clients reach their goals,” he said.

Congratulations, Chris!

 


ABOUT JOHN M. FLOYD & ASSOCIATES (JMFA)

For the past 38 years JMFA has been considered one of the most trusted names in the industry helping community banks and credit unions improve their performance and profitability. Whether it’s recovering lost revenue, uncovering savings opportunities, serving your account holders better, finding the perfect personnel fit or delivering a 100% compliant overdraft program, JMFA has the right solutions to help you not only meet, but exceed, your goals. We are proud to be a preferred provider among many industry groups. To learn more please contact us or call (800) 809-2307.

 

2020 40 years Academy account holder account holder retention account holder strategies account holder strategies; growth strategies; account holders Advice Agreement analysis Analytics announcement Assistance ATMs Attendees attracting talent Automation B2B Balance Bank Bank of Pacific Banking banking services banks banks and credit unions batching Benefit best practices board governance board member board of directors bottom line branch equipment branch profitability branding Bryan Hanks budget bundling business business culture business environment business practices business processes business strategies career advice case studies Case Study CEO onboarding CFPB change Charles Shanley Cher Cheryl Lawson Choose Chris Karstens Classroom clients Cloud Cohron commitment Communication communications Competitive Complaint Compliance compliance examinations compliance risks compliant Consistency Consistent consultant consulting Consumer Consumer FInancial Protection Bureau consumer protection Consumers Contingency Contract Contract Analysis Contract Negotiation contract negotiations Contract Optimizer Contract Renegotiations contract review contract staffing Contracts Convenience core processor contracts Cornerstone Credit Union League corporate culture corporate governance CPE credits credit card contracts credit cards Credit Union credit unions Crissandra Fry CSS culture customer service cyber security Damian Darin Byrd Data database Deal debit card contracts Debt Decisions Dick Miller digital directors Disclosed discounts Discussion Dynamic economy Education efficiency studies election Emergency employee employee retention employees EMV migration evaluation Evolve executive search Expectations Expense expense management expense reduction expense studies expenses Experience Expert expert negotiations Experts Facilitators FastTrack Federal Reserve Board Feedback fees Financial Financial Institution financial institutions financial services financial stability FinTech Floyd's Forum Free Analysis full disclosure Fully Generating Income generating leads generation governance government Halloween Hammond hiring HKW Holiday Holidays HR HR Consulting HR policies Hubur human capital human resources Implementation improved efficiencies improved results Inc. income income enhancement Innovate Innovative interview strategies interview tips IT contracts Jai James Jan Southern Jennifer Peoples Jim Griffis JMFA JMFA Academy JMFA clients JMFA News JMFA Next Generation Overdraft Privilege job search John M. Floyd John M. Floyd & Associates Keith Hughey Kelly Flynn Kennedy Kim Kreps Lawyer