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Want to Deliver Excellent Service? Offer an Excellent Service!
Want to Deliver Excellent Service? Offer an Excellent Service!
Ever wonder why account holders don’t use the services you offer to help them make informed financial decisions? Maybe it’s because they don’t understand the complexities of how a program works or they become frustrated by ever-changing rules. Learn how to avoid account holder confusion and create a more satisfying service experience for everyone.  Read more
X Marks the Spot: Uncover Hidden Treasure in Your Vendor Contracts
X Marks the Spot: Uncover Hidden Treasure in Your Vendor Contracts

Do you know where to look for buried treasure? Here’s a hint: check your vendor contracts. We’ll show you how to effortlessly access savings you never even knew existed.  Negotiating better rates with expert help can make it easier than you might think.

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Does Your Overdraft Program Leave You Open to a Lawsuit?
Does Your Overdraft Program Leave You Open to a Lawsuit?

A national bank was ordered to pay $30 million for deceptive practices regarding its overdraft protection program, despite technically not breaking any rules. Find out how to alleviate these risks by making your overdraft service completely transparent.

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Overdraft Nirvana: It’s Just Taken Care of For Me
Overdraft Nirvana: It’s Just Taken Care of For Me
Who doesn’t love it when something you need done automatically happens, without any stress or effort? One-click shopping on Amazon.com … automatic bill paying … direct deposit … having one less thing to do always satisfies. Is your overdraft program putting your account holders in nirvana, or a nightmare? Read more
Making Ends Meet in the Dog Days of Summer
Making Ends Meet in the Dog Days of Summer

Summer is winding down, kids are heading back to school and the holiday seasons are just around the corner. For many families and individuals, the next few months could be financially stressful. Learn how a transparent, consumer-focused service can provide peace of mind for account holders trying to manage living expenses and unexpected situations, and yield positive results for your bank or credit union. 

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