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Why Proper Training Makes All the Difference to Your Bottom Line

Everybody has questions the first day on the job. Likewise, bank and credit union employees will certainly have questions when you launch a new overdraft program. You’ll want to be able to answer these questions accurately so they are well-equipped to communicate information to your account holders, thus building trust and fostering a relationship. Learn about the value of proper training in this situation, and why it may not cost you any extra money to provide thorough and ongoing training—but it could greatly improve your bottom line. 

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John M. Floyd & Associates Approved as a Registered CPE Sponsor

Continuing professional education credits available for attending JMFA Academy

PRESS RELEASE

HOUSTON, Texas, (July 7, 2017) – John M. Floyd & Associates (JMFA) – a leader in profitability and performance-improvement programs, and consulting services for banks and credit unions – announced today that it has been certified by the National Association of State Boards of Accountancy (NASBA) to be a sponsor of continuing professional education (CPE) through the JMFA Academy
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Top Five Plays for Building an All-Star Executive Team
By Charles Shanley, SPHR, SHRM-SCP, CFS 
Executive Vice President-Recruitment Services

Rock-star results require a diversity and depth of skills in today’s competitive business environment. High-caliber leadership is essential in dynamic workplaces that can include up to four generations of workers. Read the five steps necessary to access talent for long-term success.

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The Impact of Leadership on Successful Staff Development

By Keith Hughey, Senior Consultant

With increased regulatory expectations, new technologies and changing service expectations, it’s important for financial institutions to provide ongoing staff development opportunities that enable employees to maintain the knowledge and skills they need to do their jobs effectively. And while most organizations realize the importance of providing training resources, the success of staff development efforts greatly depends on the value management places on maintaining an environment of learning and professional growth at all levels of the organization. 


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Case Study: Compliance Challenges Solved
Compliance support, training and communication are keys to success

Bank of the Pacific is headquartered in Aberdeen, Washington, with regional offices in Bellingham and Long Beach. The $664 million institution operates 17 branch locations and five loan centers throughout Western Washington and Northwest Oregon.

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