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Inside or Outside? You Be the Judge

When it comes to analyzing and optimizing your bank or credit union’s non-interest income, revenue opportunities, organizational structure, contracts, processes, technology utilization and delivery channels, do you hire outside experts or make it an inside job? While you may initially lean toward tackling the project internally, it may be worth a second look at all the advantages a team of skilled consultants can offer your organization.


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A new season is a time to change, update and grow

By Richard Miller, Executive Vice President


Changing seasons is often a time for making evaluations. Consider changing your overdraft program by including or enhancing a fully-disclosed model, which can benefit your account holders through authenticity, staff through clarity and the operations through profitability. By striving for transparency, your bank or credit union can transition its growth from occasional to perennial.

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Sound New Year’s Principles are Beneficial All Year Long

By Cheryl Lawson, EVP-Compliance Review

Fairness, Convenience and Compliance are the Benchmarks of Overdraft Protection

New statistics released by the Federal Reserve in December speak loudly to the growth in non-cash payments – nearly 90 billion transactions by check or credit card in 2015, or about 60% of all occurrences. The volume creates strong non-interest income opportunities for financial institutions, and highlights the need to add or adapt an overdraft protection program. Learn how a fully-disclosed program anchored in fairness, convenience and compliance can be a win-win for consumers and financial institutions. 

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The Disconnect Between Adding New Accounts and Increasing Revenue
By Richard Miller, Executive Vice President

At first glance, Call Report data between 2012 and 2015 paints a rosy picture of the increased number of credit union checking accounts. But as earnings continued to lag during the same time frame, the growth in account numbers is overshadowed by an income loss of $1.70 per account per month - or $1.168 billion industry wide. While new income sources remain scarce and costs for compliance and technology are expected to increase, learn how you can make the most of continued growth in membership potential with a results-driven overdraft program.

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Overdraft Privilege Enhances Non-Interest Fee Income and Helps CU Members

By Kimberly Cockrill, Publications Manager, Cornerstone Credit Union League 

                    

As regulators continue to scrutinize rules affecting overdraft programs, having robust software that provides more efficient program management can help increase revenue. Learn how offering overdraft services provides a real solution for account holders works. 

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