The National Credit Union Administration (NCUA) has approved a Proposed Rule that amends 12 CFR § 701.21(c)(3). The proposal will modify the maximum time a Federal Credit Union may allow a member to cure an overdraft. Learn more about the proposed rule and what impact it may have on your overdraft program. Read more

Get to know our National Sales Director for JMFA Contract Optimizer program—Kelly Flynn. She is helping our community bank and credit union clients uncover hidden savings, expand their service offerings, and reduce their workload so that they can focus on their day-to-day functions.

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A one-size-fits-all approach might be appropriate when selecting a warm winter scarf. But when it comes to implementing strategies to grow your institution or offer services to help account holders protect their financial well-being, tailor-made solutions provide much better outcomes for your institution and those you serve. 

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Please join us in welcoming Dan Boyer to the JMFA team! Dan will be working with community banks and credit unions throughout Illinois and Missouri. He has 18 years of industry knowledge and consultative experience—learn more about Dan. Read more

At the end of a year filled with more challenges than anyone could have imagined when it began, banks and credit unions anticipate how COVID-19 will continue to impact operations, performance and safe service delivery. But it will also be wise to remain vigilant in providing a transparent overdraft service, compliant practices and clear, consistent messaging for account holders who are struggling to make ends meet, in order to avoid potential compliance and legal scrutiny in 2021.

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While you take your overdraft program management to the next level with our Continuing Education,  we offer in 2021, Roy Seifert, our JMFA trainer is an integral part of the program. Let’s take a moment to meet him find out why he sees value helping you achieve your goals.

 

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NSF/overdraft related class-action lawsuits continue to rise as attorneys allege improper assessment of fees to consumers. Here’s some useful advice and insight on demand letters and how you can safeguard your bank or credit union. Plus, you can listen to a recent podcast episode on this topic.

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A year ago, as banks and credit unions began the annual review of strategic planning initiatives, expectations for 2020 were high. But the impact of COVID-19 created a series of unprecedented circumstances that have altered the way financial institutions provide service and challenged the ability of many to pay for new initiatives and the technology that consumers have come to expect. Learn how a fully disclosed overdraft program and renegotiating your vendor contracts can help you recover lost revenue and prepare for the opportunities that a New Year will bring.

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At JMFA, we are a family. We are a close team that collectively contributes to achieve our company’s success. Each month, we highlight some of the amazing people we have the opportunity to work with every day. Today, we are shining the spotlight on Tina Fisher. Her co-workers describe her work ethic to be timely, efficient, and relationship-based. Read on to learn more about Tina and her story. Read more

Living through financial uncertainties can be scary for consumers who don’t have a safety net to rely on to help them pay their bills and care for their families. Learn how to calm your account holders’ fears by treating them to a transparent overdraft solution with fully disclosed service and no tricks. 

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