Skepticism quickly turned to satisfaction
For years, this client used a third-party vendor to manage their overdraft program. Initially, they experienced good results and a boost in revenue. However, after several years, they experienced a consistent decline in performance—a double-digit drop in income. Being skeptical of another vendor to turn their downward trend around, they wondered what could we do that they weren’t already doing themselves.
To learn the details of their solution, continue reading.
CONVINCED BY REAL RESULTS
The president of this institution couldn’t believe that communication materials and employee training could make that much of a difference to their overdraft program results — but they did. Along with the technology, advice, compliance guidance and recommendations JMFA offered along the way from the initial conversations through implementation to monthly monitoring and fine-tuning, this institution experienced myriad positive results.
To see how their results measured up, keep reading.