“The level of JMFA’s consulting support is very much appreciated. Plus, their approach to consistent, clear communication with members about our overdraft program has made a huge impact on its success!”

“JMFA OVERDRAFT PRIVILEGE® is a well-organized, tried and true solution—the increased revenue generated by the program has made a big impact on our bottom line. By following JMFA’s recommendations we are now able to educate account holders about how the program works and more successfully manage our program. And, thanks to the on-going support and advice from our consultant we are on the right track.”

“[JMFA’s review] is important not only from an income perspective, but also from a compliance and risk management perspective as well.”

“The detailed training and resources that JMFA provides give our staff more confidence regarding what to say and what not to say to members about our overdraft program. This is very important from a staff development perspective.”

“We rely on JMFA and know that if they tell us to do something it will work. We were missing out on a lot of income opportunity. JMFA has provided us with the guidance and direction we needed to run our program effectively. All of the pieces are working smoothly together, and it has been great for us and our customers. We would absolutely recommend JMFA.”

“Continuing revenue growth has helped to offset a decrease in interchange income and given the credit union more flexibility to provide a wider spectrum of products and member services. This has contributed to significant growth in asset size and staffing.”